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  • how do I know if my order has been placed?
    After you place an order you will be sent an order confirmation via email
  • how do I track my package?
    when your order has been shipped you will receive a shipping confirmation email with a tracking number
  • I didn't receive an email confirmation?
    If you did not receive an order/shipping confirmation email, check your spam folder. If you did not receive an email at all, please contact us immediately.
  • how long until my order is delivered?
    please expect 3-5 days until delivery and 1-2 weeks for international delivery
  • any other questions?
    message us under the "contact us" tab
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